Yes, is easy! You can cancel your reservation through the personal area according to the conditions of the rate acquired.
Please check the cancellation policy: Non-refundable rooms and other special offers may have private cancellation policies. Specific cancellation information is included in the detail of each rate.

The payment process of your stay varies according to the rate.
You can check how your reservation will be charged in the "Booking Policy" in the rates and/or in the voucher, if you have already confirmed your reservation.

You can request a late / early check-in in several ways:
• You can specify your desired check-in time while you are making a booking on the observations area.
• You can contact the Hotel directly through the contact details provided on your booking confirmation.
For courtesy, the Hotel will do its best so that you can occupy the room sooner if available.
If you arrive late and during the night, there may not be anyone waiting for you: the best option is to always contact the Hotel directly to confirm the possibility and to avoid inconveniences.

Check-in and check-out times vary from hotel to hotel.
These times are mentioned in your confirmation email / voucher.

You will find information about children and extra beds / baby cots during your booking process, if permitted.
Please note that additional costs for children, if applicable, may not be included in the reservation price.
During the online booking process, please place your request for extra beds / cots in the area of preferences and supplements.
We recommend that you telephone the hotel prior to your arrival date to secure your request. You will find the hotel's contact information in your confirmation email.